In TurboTax for Mac, select Check for Updates from the TurboTax menu. ![]() In TurboTax for Windows, select Check for Updates from the Online menu. If you are not seeing the option to provide both amounts in Federal Review please update your software, if using Desktop software. You did not receive a stimulus. Contact the IRS, they have information on how the stimulus will be delivered to you. TurboTax has been recently updated to reflect both payments.Your account has been closed. Contact the IRS, they have information on how the stimulus will be delivered to you.This is not an ideal experience for you and it's understandably frustrating. If this has happened, please try calling again. Note: We've heard reports of dropped calls or silence on the line with Green Dot. Dad2eden The TurboTax link below, is for anyone who has not filed a 2019 return or if you are not required to file a return, if you want to qualify for the stimulus money TurboTax just recently setup where you can file a simple return for the stimulus money.New address? You will need to talk to a live agent to update your address.You need a replacement card. If the address you have on file is still your current address, you can call GreenDot (88) and request a new card through their IVR (interactive voice response).We know these funds are important to you, and we are here to help. The bill includes a third round of stimulus payments for millions of Americans. The American Rescue Plan, a new COVID relief bill, was signed into law on March 11, 2021. ![]() Hang tight! We're working on resolutions. A third round of stimulus checks is on the way for millions. As you can imagine, these are busy times for us. It also notes that its phone representatives don't have additional information beyond what's on the IRS website.Hello, thanks for using the community to report your experience! If you previously used GreenDot with TurboTax, you may be in one of the following scenarios, and we are working directly with GreenDot to pass on your experiences. Only the IRS can issue the stimulus payments, so the agency is encouraging people to check its website for updates about ongoing issues, rather than their financial institutions or tax preparers. The IRS says the banks that received the payments will need to return the money, and then the IRS can reissue them to the correct accounts.Īs of Tuesday night, some people who filed via H&R Block and initially had their payments sent to the wrong account reported to CNBC Make It that their stimulus payments had been deposited successfully into their actual checking accounts. ![]() Many people - particularly those who filed their 2019 tax returns with H&R Block and TurboTax - are also reporting that their payments were sent to incorrect bank accounts. Payments also sent to incorrect bank accounts "The IRS advises people that if they don't receive their Economic Impact Payment, they should file their 2020 tax return electronically and claim the Recovery Rebate Credit on their tax return to get their payment and any refund as quickly as possible," notes the agency.Ī spokesperson for the agency did not clarify why this is the case or why the issue seemed to affect those who had filed their 2019 taxes through H&R Block and TurboTax in particular. ![]() Read more: 'It's extremely frustrating:' IRS unresponsive as Americans seek answers on stimulus payments The agency has started automatically depositing and mailing out millions of the economic impact payments, worth up to $600 for individuals and each of their child dependents.Īnd while many Americans have received their second stimulus payments as of Tuesday night, the IRS now says that people receiving the Payment Status #2 message on the Get My Payment tool will have to wait until they file their 2020 taxes to get the payment, even if they received the first stimulus check with no issues. Don't miss: The best cash-back credit cards with no annual fee
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